The team behind myVirtualserver is bound by one common interest and one common goal. The way we treat our customers, create our prices, and set our goals is massively influenced by this common interest.
The customer always comes first #nokidding
We don't just use this slogan for marketing reasons, but mostly because we really believe it is true.
This belief and our internalised common interest might lead to us answering an open ticket during the weekend or that we meet as a team have an internal crisis meeting because there's some bigger problem or a big external attack going on.
We don't want to bind the people who finance our "hustling about" - our customers - by forcing them into oppressive contracts, we want to bind them by providing outstanding service. In order to be able to better keep this in mind, we have decided to really extend our product and service range and to offer one single contact to deal with all services related to the World Wide Web.
Others are better at deceiving…
To is, treating our customers fairly and honestly is a matter of personal concern. Following this train of thought, our communication is largely based on transparency and honesty, since nobody benefits from empty promises.